The RFID Technology Adoption in e-Government: Issues and Challenges

The emergence of Radio Frequency Identification (RFID) technology has affected the functions and roles of business organizations. RFID technology provides technical solutions across a variety of industries in the public and private sectors. E-government is being increasingly utilized by governments in different countries to increase the efficiency of services provided to citizens. Although the use of e-Government is allowing timely, effective services online, many challenges must still be overcome to maximize the utility e-Government can provide to citizens. RFID is disseminating in a variety of new areas and movement exists toward the adoption of RFID in e-Government, but several issues and challenges must be addressed. This paper examines both e-Government and RFID from an individual perspective and explores the possible issues and challenges associated with RFID technology adoption in e-Government. Based on a review of literature, a conceptual model has been developed illustrating the various issues and challenges and how they would impact the RFID adoption in e-Government.